Service Delivery

Our clients count on us to deliver exceptional service. CaterEssence has been providing the highest quality food and food service in Hotels for over 4 years in a very discrete and professional manner. We believe that our staff are the face of our business and are often the first point of contact for a customer.


We also believe service delivery is a critical and important element to enhance the overall quality of the food we provide. With this in mind, we seek to recruit well groomed, courteous and experienced staff who are presentable, and sensitive to a variety of cultures and protocol.


We expect high standards of professionalism from every member of our staff, ensuring that we can provide the best possible service to all of our clients. The success of the company is due to the careful selection and recruitment of all our staff.


We are passionate about placing the most suitable person for the job. We see this as the key to developing repeat business, long term relationships and satisfaction for all parties involved.